Posts Tagged ‘using LinkedIn for marketing’

And The April Results—Richard Geller

Sunday, May 2nd, 2010

One of the goals of this blog from the beginning was to share whatever results we got with those who are interested in the viability of online DTF (direct-to-fan) marketing. My hope was that over time, more people would engage in a discussion of what works and what doesn’t, and we’d all start to get a better handle on what’s really required for online audience building and promotion.

Just a few days more than a month ago, we made our first significant upgrade to the site. I say first, because I expect there will be a second and a third and so forth. That’s just a guess based on my experience to date that refining the user experience and adding content is just part of ongoing online marketing.

So, what results if any are observable after one-month with our new “Shortcut” option and its new feature set?

We’ve had the most traffic ever: 3739 visits, and with an average of 2.47 visits per visitor. Most significantly the percentages of people spending more than one hour (2.4%), a half-hour to an hour (2.6%) and fifteen minutes to a half-hour (1.8%) and five minutes to fifteen minutes (4.2%) shifted towards the overall number of people spending more than a half-hour to over an hour doubling over previous months. 74% of traffic is gone in less than 30 seconds, however. Also we had visits from 67 countries.

Okay but what does this mean? (Note: I choose the Awstat figures, because they tend to be more conservative.)

We’re hearing fewer comments that people find the site confusing and instead more comments about how easy it is to navigate. We got our first full site review with glowing comments from the Champlain College Publishing Initiative . And it would appear people are staying longer and engaging more with the content. I’m assuming this, because I received more favorable comments about the books from people who visited.

On the other hand, sales are still slow, and I have not seen any increase in the conversion rate (less than 1%). What will it take for people to start buying? I really have no ideas other than the ones I shared in previous posts. I’ll implement them and see how things turn out. But that’s also why this is an experiment worth doing. Onward!

Building A Publishing Platform—Richard Geller

Monday, April 26th, 2010

About nine months ago, give or take a few months, when we were about to launch aSiteAboutSomething, an intellectual property lawyer, who was truly kind, took some time to explain to me how things worked and introduced me to this term: publishing platform. And that I needed one. Essentially, a publishing platform is an established base of fans, who are interested enough in your work to not only purchase it but to talk about it with others. ….Makes sense. It’s one of the things publishing houses look for in considering an author, because marketing books is mostly uncharted territory today, and they really are not very accomplished at it, and they know it.

Here’s the problem with “building a publishing platform,” the term itself tends to take you down the wrong path. It’s visual and intelligent sounding, but it leads you to think in terms of constructing an actual thing (think: hammer, saws, nails).

What we indie artists need to do primarily, from a marketing standpoint, is to establish and maintain real relationships with individuals who truly respond to our work. We need to listen to them and learn what’s uppermost in their hearts and minds, and how our work fits in that context. If we nurture enough of those relationships, there’s your platform. (Personally, I think “publishing platform” is a term that was coined by folks who did not have or need one.)

Now where are these ideas coming from? Mostly from discussions I’ve been having with LinkedIn contacts. Some of them are other indie artists like myself; others are business people who understand marketing and are kind enough to give me some much needed advice.

I wrote this to one of them this morning—puzzling over the gap between site traffic and sales (conversions for those who prefer marketing-speak)

“We are, each of us, in the midst of a process of figuring out precisely how we can connect meaningfully with others online to build a global audience. No one can really tell us just how to do that right now, but my intuition tells me that it requires great patience and refining all the details. What is lovely is that the wired world is somewhat of an upside down world where collaborative behaviors really make more sense than older competitive paradigms. Of course that’s true of all worlds, but we just haven’t opted for that mostly.”

So, here’s what I’m doing starting today. Whenever anyone shows any real interest in what I’m doing or purchases something from me. I am going to take the opportunity to at least ask two questions (not necessarily worded exactly like this):

1. What could I do to make your onsite experience better or more satisfying?

2. Tell me a little about you, and what it is about my work that’s of particular importance or interest to you?

The better we understand what’s going on in the hearts and minds of the people who respond to our work, the richer and more satisfying the communication, the more solid our virtual “publishing platforms” will be.

I’ll let you know what works or doesn’t Let’s stay in touch and share the journey.

Where Good Ideas Come From—Richard Geller

Friday, April 16th, 2010

You never know where the next provocative idea is going to come from or, more particularly, from whom. Once you open yourself to the ideas and suggestions of others, someone can come along and knock your assumptions upside the head.

I had a fun time the other day speaking with Susan Klein, who I met marketing on LinkedIn about her company Exit-Offers, which prints out targeted coupon offers where people buy their beer on Long Island. She wrote that she had some ideas about reaching my demographic, and my initial reaction was, “huh?”

My assumption has been that my audience is probably: reflective, march-to-their-own-drummer, new ager, yoga, environmental, meditator, spiritual/philosophical, boomer types. My assumption has been they’re everywhere on the web and nowhere in particular.

Susan introduced me to Alexa and said maybe I’m thinking too narrowly. She suggested: well-educated, with disposable income, skewed toward women with children 8 and over. Seth Godin, whose blog I read faithfully, would probably add, people who buy books.

Susan was talking to me about a small coupon campaign targeted in the Hamptons to build traffic. Now, I have no idea whether or not Susan’s idea would be a cost-effective way for me to use my limited advertising dollars, especially since I don’t have an advertising budget yet. But she definitely got me thinking differently. And she has experiences and knows things I don’t. It’s just like your parents told you: ask questions and listen.

The Joys Of LinkedIn Marketing—Richard Geller

Wednesday, April 14th, 2010

It’s funny how as you start to actually learn a little something about what you’re doing, you begin relax and actually start enjoying things you never thought you would…

I use to meet with a group of writers to talk about self publishing and book marketing, because even then we knew the state of publishing was (insert epithet to suit taste). Collectively, we knew next to absolute zero about the subject but were game to learn. We did some reading, some research, met folks who were actually doing it and pretty near convinced ourselves not to. The simple truth was, “We were writers dammit not marketers.” But the other simple truth was, if any of us ever wanted to be read, we had better become marketers. Welcome to the wired world.

Well, that time seems long ago. aSiteAboutSomething took a lot longer to build and launch than I ever expected, and I’ve been faithfully describing the techniques I’ve been using to build site traffic for the past nine months. But this morning, as I was doing my usual—sending out notes introducing myself to folks on LinkedIn and inviting them to my site, I meet Brian P. (name withheld to protect Brian from the embarrassment of being associated with the likes of me) who hands me my first belly laugh of the morning, and we keep it going through a series of exchanges, and I start to think about just how amazing this new wired world of ours is. Because Brian, who besides being a musician, is a guy with serious skills in global video production. And, in the normal course of events, we probably wouldn’t have run into each other, just because we roam different parts of the savanna and run with different herds. But in the space of a just few minutes; we’re connected and this world seems a friendly, funnier place and this business of marketing what you truly love is just having fun.

One of the great joys of LinkedIn marketing is meeting interesting, funny, talented, experienced, generous people in all sorts of fields. It’s not that way 24/7, but it is at least some of the time. Don’t be afraid to jump in; the water’s fine. (I apologize in advance for having just mixed my metaphors.)

LinkedIn Marketing, Part 3—Richard Geller

Tuesday, April 6th, 2010

So, it’s now been 54 days since I started to actively market using LinkedIn. I now have a network of 404 diverse professional contacts. Yesterday I sent out a message to everyone that I just uploaded some significant changes to http://www.aSiteAboutSomething.com —in particular a new “shortcut’ option with a direct link to my books and music. These changes include: a new book, Living On The Outskirts Of Heaven, a lighthearted collection of poems about achieving peace of mind, a “Testimonials” section, and a “Richard Who?” section with some short videos of me speaking about the site and its content. All these changes were the result of feedback I received from my various contacts including those on LinkedIn. Yesterday we also had 192 visits to the site—about double the number the we normally get. Coincidence? I don’t think so. I’m asking all my contacts for feedback (positive and otherwise), and I’m starting a list of the changes we’ll make next—all toward eventually having a global platform that earns the loyalty and support of its audience.

LinkedIn Marketing?—Richard Geller

Monday, January 18th, 2010

I’ve started joining more groups on LinkedIn as part of my marketing strategy for www.aSiteAboutSomething.com. Actually, I should have said “evolving or developing” marketing strategy. It’s near impossible to formulate much of a strategy for promoting an indie artist’s work online other than to keep looking for people who’ll like your work and publicly recommend it to others. It’s all about word of mouth. The especially good thing about LinkedIn is that it’s an opportunity to connect with other knowledgeable people who may be able to give you some fresh insights about a better way to go about things. And some of them may even be willing to help spread the word—just because they “get” what you’re doing and are happy to help. I think it’s an avenue for other indie artists to explore. We’ll have to wait to see if it produces the kind of positive results I’ve gotten doing coattail marketing.